FAQ

Everything you need to know.

Billing,

Pricing &

claims

Payments Accepted

We accept invoicing payments, bank transfer and over the phone card transactions and in-house eftpos.

Cancellation Policy

Once an order is placed we can't refund the money as the print is underway, we can't take liability for this. 

Returns Policy

Parts must be returned unused and entire within 48 hours of receipt in order to make a claim. Claims would only be considered on the grounds that the part is not to specification in terms of dimensionality or surface finish (remembering that some evidence of layer steps is inevitable in 3D printing even after post-processing)